⚠️ Important: This position is exclusively for German native speakers. Applications that do not meet this requirement cannot be considered. We are looking for a highly organized and communicative Client Success Manager to join realistisch.ai. You will act as the bridge between our German clients and our international AI Content Creation Team. Your job is to ensure smooth communication, strong customer satisfaction, and professional handling of all requests related to our AI-powered social media campaigns. This is a full-time position with fixed working hours: 🕒 Monday to Friday, 08:30–17:30 CET (German time) 📅 Weekends & German public holidays off Your Responsibilities - Serve as the main point of contact for our German clients - Translate customer needs, feedback, and instructions into clear tasks for our AI Content Creator team abroad - Handle client questions, requests, and complaints with professionalism - Conduct Onboarding Calls, Update Meetings, and Review Sessions - Prepare and present performance reports and campaign updates - Quality-check advertising copy and campaign concepts - Review social media creatives and provide improvement suggestions - Coordinate timelines and ensure smooth project delivery - Maintain consistent communication between clients and the production team - Ensure high satisfaction and long-term client retention

About Us realistisch.ai is a German company specializing in AI-powered social media content creation. We work with German-speaking clients and operate with an international production team. Reliability, structure, and clear communication workflows are essential to our success. We offer stable, long-term full-time positions with on-time payments and a highly organized, remote-friendly working culture.

What We Offer -Full-time employment with fixed working hours (Mon–Fri, 08:30–17:30 CET) - No weekend work, no night shifts - German public holidays off - very competitive pay - 100% remote work from abroad - Stable employment in a reliable German company - Clear workflows and structured processes - A supportive, international team - 20 days paid leave/ year - Opportunities to grow into senior or leadership roles

Requirements - German native speaker (mandatory) - Excellent communication skills in both German and English - Strong organizational and problem-solving abilities - Experience in customer support, account management, client success, project coordination, or similar roles - Ability to review and evaluate marketing copy - Advantage: Experience in performance marketing, paid ads, or social media campaigns - High reliability, professionalism, and ability to work independently - Comfortable coordinating with international remote teams - Strong attention to detail and ability to follow structured processes Preferred Personality Traits - Clear communicator - Calm and solution-oriented - Empathetic but firm with deadlines - Highly structured and proactive - Strong sense of responsibility If you're a German native speaker and want to work in a modern, AI-driven digital environment — while helping German companies achieve better marketing results — we’d love to hear from you.